RENTON, Wash., (February 25, 2021) – PACCAR Parts awarded dealers for outstanding performance at this month’s virtual Peterbilt Dealer Meeting. Awards were presented to dealers for exceptional parts and TRP performance. These dealers demonstrated excellence in overall growth and fleet support, delivered industry-leading retail availability and invested in facilities, equipment and people to ensure the highest levels of customer service that drive uptime.
“PACCAR Parts is proud to recognize the top-performing dealers that demonstrate outstanding performance in parts purchase growth and customer service,” said David Danforth, PACCAR Parts general manager and PACCAR vice president. “Through their performance, they strengthen our growing dealer network and contribute to our success.”
The 2020 Peterbilt Parts and Service Dealer of the Year honor was awarded to Jackson Group Peterbilt. This dealer demonstrated excellent parts growth while providing superior customer service and exceptional retail availability. Jackson Group Peterbilt also utilizes PACCAR Parts technologies such as eCommerce and Managed Dealer Inventory (MDI).
“This award is a tribute to the hard work of our parts and service sales teams. Their efforts, in collaboration with PACCAR Parts programs such as Fleet Services, eCommerce and TRP, enable us to better serve our customers,” said Blake Jackson, President and CEO, Jackson Group Peterbilt.
The TRP All-Makes Dealer of the Year award recognizes the Peterbilt dealer that provides the best support for the TRP brand. The TRP All-Makes Dealer of the Year was awarded to Peterbilt Manitoba. In 2020, the group performed strongly with sales and retail availability. The dealer’s focus on leveraging PACCAR Parts eCommerce platform, Online Parts Counter (OPC), makes it easy for customers to order parts when it is convenient for them.
“We are honored to be recognized for growing the all-makes business. The TRP brand helps us expand into new markets and maximize UPTIME for all our customers,” said Doug Danylchuk, Dealer Principle, Peterbilt of Manitoba.
“PACCAR Parts is committed to exceeding customer expectations and maximizing their uptime. The strong partnership we have with the entire Peterbilt dealer network helps us achieve our top priority,” said Chris Scheel, PACCAR Parts senior director of marketing.
About PACCAR Parts:
PACCAR Parts drives uptime for fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.
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