RENTON, Wash., March 27, 2024 — PACCAR Parts recognizes TRP Candeias do Jamari in Candeias do Jamari, Rondônia, Brasil, as the 2023 Global TRP Store of the Year. TRP Store of the Year is awarded annually to one location that demonstrates significant achievements in sales growth and customer service.
Since TRP Candeias do Jamari opened its doors in October 2021, it has achieved outstanding sales records year over year. The upward trend continued in 2023 with significant growth across retail sales, fleet program utilization and customer engagement. The team at TRP Candeias do Jamari have built strong relationships within their market by exceeding customer expectations and leveraging multiple marketing initiatives to effectively promote product features and benefits.
“PACCAR Parts is pleased to honor Nissey Group and TRP Candeias do Jamari with this award for their success in customer satisfaction and sales efforts,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “This store demonstrates the high standard and quality that is available across our global network.”
TRP Candeias do Jamari leverages DAF’s ecommerce platform, DAF Webshop, the PACCAR Parts Fleet Services program and Managed Dealer Inventory (MDI) to achieve superior parts availability, effective inventory turnover and customer satisfaction throughout the parts ordering process.
“We are thrilled to receive this recognition,” said André Nakai, CFO of Nissey Group. “The team at TRP Candeias do Jamari is excited to continue to provide the best service in the region and connect with loyal and new customers.”
About TRP:
TRP parts for trucks, trailers and buses are distributed exclusively by PACCAR Parts, a division of PACCAR Inc, and are available globally through authorized retailers that include TRP stores, as well as DAF, Kenworth and Peterbilt dealerships. In 2024, TRP marks 30 years of providing dependable aftermarket products that are designed to exceed customer expectations for quality and value. The TRP retail network includes over 300 stores in 45 countries and is supported by a worldwide network of highly skilled parts and service professionals. Regardless of vehicle age, make or application, TRP is the all-makes leader for quality parts that are Trusted, Reliable and Proven. For more information, visit TRPParts.com.
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